Terms of service

Terms of Service

The Workwear Company

Last Updated: June 2026

1. About Us

These Terms of Service govern the supply of products and services by The Workwear Company (“we”, “our”, “us”) to the customer (“you”, “your”).

By placing an order with us, you agree to be bound by these Terms of Service.

2. Business Information

The Workwear Company is a trading name of Daren Moses-Wright, who operates as a sole trader in the United Kingdom.

The business is registered for VAT, and all invoices and transactions are issued under the VAT registration held by Daren Moses-Wright.

Throughout these Terms of Service and elsewhere on this website, references to “The Workwear Company”, “we”, “us”, and “our” refer to the sole trader business operated by Daren Moses-Wright.

VAT Registration Number: [INSERT VAT NUMBER]

3. Orders

All orders are subject to acceptance and availability.

An order is deemed accepted when:

  • We issue an order confirmation; or
  • Production of your order begins.

We reserve the right to refuse or cancel any order where:

  • Product availability changes.
  • Pricing errors occur.
  • Artwork or content breaches applicable laws or intellectual property rights.

4. Prices and Payment

All prices are shown in Pounds Sterling (£).

Unless otherwise stated, prices include VAT where applicable.

Full payment may be required before production begins.

Goods remain the property of The Workwear Company until payment has been received in full.

5. Artwork, Logos and Approval

Customers are responsible for ensuring that all artwork, logos, text, colours, sizes, quantities and positioning details are correct before approving production.

Where artwork proofs are provided:

  • Approval constitutes acceptance of all details shown.
  • Production will commence only after approval has been received.

The Workwear Company shall not be liable for errors that have been approved by the customer.

6. Intellectual Property

By supplying artwork, logos, designs or other content, you confirm that:

  • You own the rights to use the material; or
  • You have obtained permission from the rights holder.

You agree to indemnify The Workwear Company against any claims arising from the use of supplied artwork or intellectual property.

7. Personalised Products

Personalised products include, but are not limited to:

  • Embroidered garments
  • Printed garments
  • Custom-made items
  • Products featuring customer names, logos, branding or artwork

Once production has commenced, personalised orders cannot be cancelled, amended or returned except where the goods are faulty or produced incorrectly by us.

8. Plain Stock Products

Plain, non-personalised items may be returned in accordance with our Returns Policy, subject to being:

  • Unused
  • Unworn
  • In original condition with tags attached

Return requests must be made within 14 days of receipt.

9. Customer-Supplied Garments

Where customers provide their own garments for embroidery or printing:

  • Every reasonable care will be taken during production.
  • Decoration is carried out at the customer’s risk.
  • The Workwear Company cannot guarantee compatibility with all garment types, fabrics or previous treatments.
  • Liability for damage to customer-supplied garments shall be limited to the value of the decoration service supplied.

10. Delivery

Delivery times provided are estimates only.

While we make every effort to meet agreed timescales, we shall not be liable for delays caused by:

  • Suppliers
  • Couriers
  • Stock shortages
  • Force majeure events
  • Circumstances beyond our reasonable control

Risk in the goods passes to the customer upon delivery.

11. Shortages and Damages

Any shortages, delivery discrepancies or damaged goods must be reported within 48 hours of receipt.

Failure to notify us within this period may affect our ability to investigate and resolve the issue.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability shall not exceed the value of the goods or services supplied.
  • We shall not be liable for indirect, consequential or business losses including loss of profits, revenue, goodwill or opportunity.

Nothing in these terms limits liability for death, personal injury, fraud or any liability which cannot legally be excluded.

13. Force Majeure

We shall not be liable for failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including:

  • Natural disasters
  • Fire
  • Flood
  • Industrial disputes
  • Supplier failure
  • Transport disruption
  • Government action
  • Power or telecommunications outages

14. Privacy

Any personal information provided will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

15. Amendments

We reserve the right to update these Terms of Service from time to time. The version published on our website at the time of ordering shall apply.

16. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

The Workwear Company
Trading Name of Daren Moses-Wright (Sole Trader)
VAT Registration Number: [53450120]

📧 Email: sales@theworkwearcompany.co.uk

🌐 Website:  The Workwear Company

The Workwear Company is a trading name of Daren Moses-Wright, Sole Trader. VAT Registered in the United Kingdom.